The Zonvaart Travel Group is member of the General Dutch Alliance of Travel Companies (Algemene Nederlandse Vereniging van Reisondernemingen, in short: ANVR).
ANVR, among other things, ensures that the travel and booking conditions are set in consultation with consumer organizations, such as the Dutch Consumers' Association (Consumentenbond). The customer is therefore secured with fair conditions in which the rights and obligations of both the travel company and the customer are properly secured.
All travel companies that are member of the ANVR are obligated, in the case of complaints, to comply with the decisions of the Disputes Committee.
Click here for all travel conditions (Dutch). Please contact us if you need further information in English.